Your Guide to the Bees!

The stadium map below shows key features include turnstiles, retail unit and other facilities. 

Please note that all visiting supporters must access the ground via the railway bridge from Capital Interchange Way to the East Stand. Home fans can access the East Stand via Lionel Road South to Gate E or from Capital Interchange Way. There is no access between E and F for visiting supporters. 

There are first aid locations clearly signposted around the stadium. In a medical emergency, fans should notify the nearest steward to mobilise one of the response teams to your location. There are also a number of defibrillators around the stadium to be used in the event of a cardiac arrest. Our first aid rooms can also provide a quiet space in the event of a sensory overload for fans.

The dedicated family area is located in the North Stand however we will strive to ensure that all areas in the stadium are welcoming for families. 

All supporters who attend the stadium must have a ticket for the game – including babies in arms. There are currently no restrictions in place with regard to the age of children who can attend games at Gtech Community Stadium, however, parents/carers may want to consider that the stadium can get very noisy and it is a very busy environment. The West Stand is our safe standing area with rail seating in place so this may not be suitable for young children.

All children under the age of 14 must attend with a responsible adult. If you become separated from your child, please notify the nearest steward immediately. Please also inform your child that they should approach a steward in the event that they become separated from you.

There are a number of baby changing facilities located around the stadium, all clearly signposted. Breastfeeding is permitted in the stadium (in line with the Equality Act 2010).

There are no facilities within the stadium for storing pushchairs or buggies.

Please contact the club at [email protected] if you need any further advice or guidance about attending games with children at Gtech Community Stadium.

Any lost property will be taken to the box office. Please contact us at [email protected] or call 020 8847 2511 with any enquiries from 9am to 5pm Mon-Fri. 

Bag policy (updated ahead of the 2026-27 season)

Bags that exceed the permitted dimensions of 34 cm (H) x 24 cm (W) x 11 cm (D) will not be permitted into the stadium, including suitcases. These dimensions are slightly larger than the height and width of an A4 sheet of paper.

The club strongly recommends that fans do not bring bags with them to the stadium but bags within the size restrictions will be permitted, subject to a search on entry. Please note that bags cannot be folded to meet the size limit. Stewards will have apparatus to measure bag sizes and those that are bigger than the permitted size will need to be checked into the club’s bag storage facility.

Away fans are also included in this policy. The visiting club will be informed of the bag size restrictions ahead of their supporters' arrival.

Please note that fans visiting the Gtech should expect a robust searching process as part of our efforts to ensure a safe environment for all supporters. This will include searches of bags and other personal items carried by supporters. Privacy can be requested when searching personal items - please speak to a member of staff who can help.

Paid bag storage on matchdays

Fans with oversized bags that are not permitted into the stadium will be directed to the bag storage facility at the Bees Superstore where they can securely store their bag or suitcase. Prams and buggies can also be stored here.

Bag storage is only available at the Bees Superstore, located next to the A4/M4. (Storage is not available at the Hive Superstore, our more recently opened store located next to Kew Bridge station).

Bag storage will be free for our pre-2026-27 season friendly against Eintracht Frankfurt and our opening three home Premier League fixtures of the season (Tottenham Hotspur, Sunderland, and Chelsea) while supporters adapt to the new policy. From our game against Liverpool on 17 October onwards, bag storage will cost £5 per item for most bags and £10 per item for the largest bags and suitcases.

Any profits from the bag storage will be donated to Brentford FC Community Sports Trust.

Fans that cycle to the game can store their bags and helmets for free throughout the season. Show your bike helmet at the bag storage as proof that you cycled. Bike helmets will still be permitted into the stadium if preferred.

Bag policy - exemptions for medical, accessibility and childcare reasons

Exemptions to bag size restrictions have always been available to fans with medical and accessibility requirements, and this will continue.

These exemptions are intended for fans that need to bring specialist medical or accessibility supplies or equipment into the stadium. We can also allow exemptions for parents of small children who need provisions such as nappies and bottles with them inside the stadium.

If you need an exemption, you should request one as soon as possible by contacting [email protected] and providing evidence and information as to why you need a larger bag. Exemptions are at the discretion of the club and successful applicants will receive a PDF letter that they must present to stewards on entry into the ground.

For any other reasonable adjustments that fans might require, contact our stadium security team on [email protected] to discuss your situation.

Food items are allowed into the stadium as long as they fit in a small bag.

There are water fountains inside the stadium with a reusable cup system for those that don’t want to bring along a small plastic bottle. Please note that any misuse of bottle lids as missiles will result in ejection from the ground and will risk a stadium ban.

Sikh visitors to the stadium will be permitted access with a Kirpan, provided that the blade length is no more than four inches and it is safely secured in a sheath and concealed beneath clothing. Sikhs wearing a Kirpan are encouraged to declare it and undergo searches as required by stewards.

Motability scooters can be brought into the stadium for fans sitting in wheelchair spaces but there are no other storage facilities available at the stadium.

Essential childcare items and health related medication items such as inhalers, epi-pens and blood sugar testing kits are allowed into the stadium. Please bring them in as small a bag as possible so that it is quick and easy to search at the turnstile.

For any larger items like crutches, please email details to [email protected] with details of the items so that we can ensure that security are aware in advance of the need to bring the items in.

Medical cannabis will only be permitted if a prior exemption has been granted. Please email [email protected] to request an exemption and receive guidance. This will also allow us to ensure security are informed in advance about the need to bring these items into the stadium.

All items will be searched on entry to the stadium.

Any photography and filming of the pitch is forbidden during the match. 

Local area 

If you arrive early, there are plenty of things to do to make visiting Brentford a great day out, all within walking distance. Please check opening times with the attractions below directly before travelling. 

Kew Garden

Kew Gardens is world-famous for its historic glasshouses, magnificent vistas and precious specimen trees, not to mention royal buildings, the Pagoda, beautiful woods and great places for children to have fun. Kew Gardens is approximately 0.6 miles from the stadium. 

Syon Park 

Syon House is the last surviving ducal residence complete with its country estate in Greater London.  Take a look around the Duke of Northumberland’s London home, view the magnificent State and Private Apartments and enjoy the spectacular Great Conservatory and 40 acres of gardens. Syon Park and Gardens is approximately 1.8 miles from the stadium. 

Boston Manor House and Park

Boston Manor House, one of west London’s lesser-known gems, a fine Jacobean manor house built in 1623. Set back from Boston Manor Road in Brentford, the three-storey building is situated in parkland containing a lake and ancient cedar trees. Today, the park has ornamental lawns and has a small pond, tennis courts, a basketball court and a large children's play area. Boston Manor Park is approximately 1.8 miles from the stadium. 

Musical Museum

The Musical Museum contains one of the world's foremost collections of self-playing musical instruments. From the tiniest of clockwork music boxes to the Mighty Wurlitzer the collection embraces an impressive and comprehensive array of sophisticated reproducing pianos, orchestrions, orchestrelles, residence organs and violin players. The Musical Museum is 0.3 miles from the stadium. 

London Museum of Water and Steam 

Discover the story of London’s water supply and experience stationary water pumps in steam at the London Museum of Water & Steam. Explore the exciting new waterworks interactive gallery, prepare to get wet in the new outdoors Splash Zone, watch the engines come to life every weekend, take part in hands-on family activities, or relax in Stokers Café, complete with comfy sofas and a play table for children. The Museum is located 0.1 miles from the stadium. 

We've taken some time to pull together a range of frequently asked questions which you can find online here. If you still need help, please send us an email or give us a call and we'll do our very best to help.

All our contact details can be found online here.