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Aston Villa

Men's First Team

Match Centre

Premium Seats Ticket Exchange

How to list tickets for games you cannot attend

Premium Lounges

How to sell on Ticket Exchange or forward to Friends and Family

Selling your tickets has neven been easier! Here is some guidance on selling your ticket.

Please note:

  • There is no guarantee that the seat will be purchased if released.

  • Your seat will be made available when the Premium Lounge areas are full.

  • Once your seat is listed, you can take it back if it has not been sold already.

  • If your seat is resold, you will receive ticketing credit that can be used to purchase tickets for cup games, away tickets additional match by match premium seats for home league games and your Season Ticket for the 23/24 season if paid via invoice.

  • If you wish to gift your ticket to a Friend or Family member, you may forward it directly.

STEP 1

STEP 2

  • Having logged in, click on the Account icon.

STEP 3

  • Your most recent event tickets will be displayed. Select 'Manage Tickets.'

STEP 4

  • The games available for management will be displayed. Select the desired game to manage tickets.

STEP 5

  • The Manage Tickets screen will be shown. Information detailing the available features will be displayed. Tick the box next to the ticket you want to place on ticket exchange and click "SELL ON TICKET EXCHANGE."

  • Note: Please verify that you correctly select the ticket with the desired BLOCK, ROW, and SEAT before selling.

STEP 6

  • "You are selling (number of tickets) ticket on ticket exchange to" should be displayed along with the date of expiry. Click on "REVIEW ORDER."

STEP 7

  • A summary of your order will be displayed on the screen, indicating the amount of Account Credit that will be applied.

STEP 8

  • Double-check the seat details and tick the box to confirm your agreement with Brentford's Terms & Conditions of Sale.

STEP 9

  • Click the "COMPLETE" button to place the seat(s) on ticket exchange. You will be sent confirmation of the seats you have placed on the Exchange.

  • The ticket exchange will close at the time of kick-off. If your ticket does not sell during this time, the seat will be reactivated on your season ticket card. However, you will NOT be given a Yellow Card.

NEXT STEPS

If your ticket has been sold on the ticket exchange

Congratulations on selling your season seat! Your seat has been successfully sold and is no longer associated with your season card. An email confirmation will be sent to you detailing the credited amount that will be added to your account. You can utilise this credit for any future purchases related to Brentford FC.

If your ticket has not sold on ticket exchange

Access to your seat will be restored on your season ticket card. You will now have the choice to either utilise the ticket yourself or download it as a Match Pay to share with your friend or family member. But fear not, you will NOT receive a Yellow Card as you made an effort to list your ticket on the Exchange! An email will be sent to you confirming that your ticket has not been sold.

You can remove a season seat from ticket exchange if it hasn't been sold. Once a seat is sold, you cannot reverse the purchase. To remove a ticket from ticket exchange, follow these steps:

STEP 1

STEP 2

  • Having logged in, click the Account icon.

STEP 3

  • Your most recent event tickets will be displayed. Select 'Manage Tickets.'

STEP 4

  • The games available for management will be displayed. Select the desired game to manage tickets.

STEP 5

  • The Manage Tickets screen will be shown. Click on "Posted on ticket exchange."

STEP 6

  • Information detailing the ticket currently on ticket exchange will be displayed. Tick the box next to the ticket you are looking to remove from ticket exchange and click on "WITHDRAW FROM SALE."

STEP 7

  • You have withdrawn the posting of (?) tickets will be shown.

  • The tickets will be restored to your season card. An email confirmation will be sent to you informing you that your ticket exchange has been cancelled or withdrawn.