The start of our first Premier League season is fast approaching and more than 20,000 supporters have already secured a Season Ticket, a Premium Seat or a My Bee Membership. As part of their packages, supporters will all get a Welcome Pack with their Brentford Cards. However only Season Ticket and Premium Seat Cards will give you access to the stadium for all home Premier League fixtures. All My Bees Members will either need a paper or a print at home ticket to enter the ground.

Season Ticket Holders should receive their packs ahead of the Arsenal game and most Membership packs will follow. Premium Seat Holders will be able to collect theirs at a special pre-season event as well as visiting their lounge and seat. Premium Seat Holders who not able to attend this event at this time will have their card posted ahead of the Arsenal game.

To make sure you receive your Welcome Pack, don’t forget to check your postal address on your online ticketing account by Monday, 26 July, at 9am. If you’ve moved house since you purchased your seasonal package and don’t have an online ticketing account, please call the Box Office on 0333 005 8521 by 5pm tomorrow, Friday 23 July, at the latest.

To update your personal address online, log in to your ticketing account and click on ‘Profile and Payment Options’ where you can update your personal details. This is also a great opportunity for you to check your marketing preference and make sure you receive all information and offers from Brentford Football Club as well as the official partners of the Club and the Premier League.

Log in to ticketing account here

If you still don’t receive emails from us despite the right marketing preference, you may be unsubscribed from our email. If you wish to resubscribe, simply visit