It was announced earlier this week that Brentford FC had achieved Family Excellence Gold Award status for the 2019/20 season, once again confirming its place as one of the best days out in football. This is the third year in a row that The Bees have been handed the Family Excellence Gold Award, reflecting the Club’s continued commitment to attracting and engaging families and young fans. Brentford is one of just ten EFL Clubs to achieve a Family Excellence Gold Award for the 2019/20 season, in recognition for an exceptional family matchday experience provided across two Club visits.
We received great feedback across the two visits, the second of which was held close to the cessation of football, particularly with regard to how families feel valued and the high quality of staff engagement and friendliness. Our overall rating was the same as the club that came second in the Championship and fourth overall, highlighting how well Brentford FC caters for families. Have a look below at what a family day at was like at our old Griffin Park home and the sort of welcome that will be waiting when we can have fans back in to our new home.