Brentford FC has begun the recruitment process for a new member of the retail team.

We are hiring an Online/Warehouse Distribution Executive to lead and develop a team taking care of the online distribution operation. The role will require the candidate to ensure a highly professional and superior service is provided to all customers, while supporting the retail strategy and contributing to driving objectives, and to act as the as the first point of contact in warehouse managers absence.

The ideal candidate will be a team player with excellent organisational skills who is self-motivated and able to work quickly and precisely, and respond to a variety of needs, sometimes under pressure. Experience in a sales environment and an affinity for sport is also a must.

The main part of the role will to lead a team in the fulfillment of our online orders, ensuring processes are followed and SLA’s are met. The candidate will need to deliver a world class customer service experience to all customer enquiries via either email or phone, demonstrating first point resolutions at all times. You will be accountable for all deliveries, internal and external transfers and have management of standards and layout of stockrooms and external storage areas.

Full details on the role and how to apply can be seen at:

Online_Warehouse Distrubution Exec JD.docx