{"title":"CLUB DIRECTORY","body":"

*If making an international call please use the +44 dialling code

Team	Number	Email
Box Office & Tickets	0333 005 8521	tickets@brentfordfc.com
	0333 005 8521 followed by option below:	-
Ticketing	Option 1	-
Premium Seating	Option 2	premiumseating@brentfordfc.com
Filming & Stadium Hire	Option 3	stadiumhire@brentfordfc.com
Retail	Option 4	shop@brentfordfc.com
Partnerships	Option 5	partnerships@brentfordfc.com
Corporate Events	Option 6	-
Finance	Option 7	accounts@brentfordfc.com
Stadium Operations	-	operations@brentfordfc.com
Press Office (9am-5pm)	-	-
Media	-	media@brentfordfc.com
BuzzBox	-	BuzzBoxSupport@streamamg.com
General Enquiries		enquiries@brentfordfc.com
Accessibility		accessibility@brentfordfc.com
International Fans		international@brentfordfc.com

Reporting unacceptable behaviour or language

If you witness or experience any discriminatory or otherwise unacceptable behaviour, there are a number of methods of reporting this during a game:

Text BFC followed by your message to 62277
Scan the QR code on the back of seats in the stadium (or on posters in the toilets) to send a message
Speak to a steward

If you are not able to follow any of these options, you can also send a report via email to report@brentfordfc.com. Please include as much information as possible with any reports, including the time, location and details of the incident and any information that might help us to identify any individuals.

Complaints

The club's complaints policy is detailed within the Supporter Charter. Complaints can be sent directly to the relevant team at the club as outlined in the table above. Alternatively, anyone with a complaint can send this to report@brentfordfc.com and it will be forwarded to the relevant team. Any complaints relating to members of staff will be dealt with by the Human Resources team in accordance with the applicable employment law.

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