Brentford host Manchester United at Gtech Community Stadium in the Bees' next Premier League fixture on Saturday 27 September (kick-off 12.30pm BST).
The match will be broadcast live on TNT Sports.
Use this guide to help you get ready to use your digital ticket and see the latest information on rail disruptions in the area.
Fans are reminded that any form of abuse will not be tolerated at the Gtech and to show respect to our visitors before, during and after the match.
Brentford backs the Play Safe campaign this weekend
Clubs across the football pyramid are marking the FA’s Play Safe campaign this weekend to champion the importance of safeguarding vulnerable children and adults in football and in our communities.
Brentford staff have engaged with Safety Goals, a training course created by the Premier League and NSPCC, to upskill our staff who work with children and young people on ways to handle sensitive situations and keep young people safe.
Read our matchday programme to find out more.
Digital ticketing - download your ticket in advance and arrive early to avoid queues
Digital ticketing will be in operation for this fixture. If you’ve purchased a ticket or have been sent your season ticket (premium seat holders included), you can download it now to your Apple or Google Wallet on your smartphone.
To help you get into the ground smoothly, we advise all fans to:
Download your ticket onto your phone before you arrive, so it’s ready at the turnstile without the need for internet connection
Arrive early to avoid queues - see our early arrival offer below
For guidance and FAQs on how to download your digital ticket and other essential processes, use the resources on our website.
As a thank you to fans who arrive early, a reduced-price early bird offer is available on food and drink.
Concourse offers, available 30 minutes after turnstiles open, 11am-11.30am:
£4.50 on all alcoholic drinks
£1.95 on all soft drinks
£4.50 on all food items (excluding guest caterers)
Premium area offers, available for one hour after turnstiles open, 10am-11am:
£4.50 on alcoholic drinks (excluding cocktails, wines or spirits)
£1.95 on all soft drinks
£2 off select food items (£4.50 for all food items in The Dugout except confectionery and doughnuts
On the day, we will have ‘Here to Help’ stewards in position at every entrance to the stadium, ready to answer your questions.
Please make sure your phone is fully charged before setting off. If your battery runs out, charging stations are available at the box office to help you access your ticket.
The box office opens at 9am. We strongly recommend that you visit the box office as early as possible to resolve your issues before you begin your normal pre-match routine.
The box office phone lines will be open from 9am and close at 10.30am to help our team prepare for the match.
Join our free stadium WiFi and win a £1000 cash prize at half-time
The Gtech now has free WiFi for all fans. For this match, use your phone to play our penalty kick game and score goals for your team. The top scorer from the winning team will win a £1,000 cash prize!
Our runner-up will also earn a £250 voucher to spend with club partner Aosom, and the third-place player will win a squad-signed home shirt.
Scan the QR code on the big screens at half-time and follow the instructions to play. Cash prize for over 18s only. Entrants under 18 will instead win a £1000 gift voucher for the Brentford store (£250 store voucher and signed shirt for second and third place). Full T&Cs here.
Use our free WiFi to access your digital tickets, get live match updates, or enjoy exclusive content through the Brentford app. Connecting is simple and quick, just input your name, date of birth and email address.
Travel - a queuing system at Clapham Junction may delay your arrival to the stadium
Train
A queuing system will be in place at Clapham Junction station to manage travel to Twickenham for the Women’s Rugby World Cup final day, which kicks off at 12.30pm.
Queues will stagger access to Platforms 5 and 6, which are also used for trains running from Clapham Junction to Kew Bridge station. Expect the platform to be extremely busy on matchday with Brentford, Manchester United and rugby supporters.
In light of digital ticketing guidance, please plan ahead for an early arrival to the Gtech.
Check if your route is affected by the disruption on the South Western Railway website. You can use the Transport for London journey planner or Citymapper to find an alternative route to the match.
Bike to Brentford - get a free DeterTech forensic marking kit for your bike
Fans who cycle to the match can use our free bike parks for safe and secure storage this matchday.
Secure bike parking will be available on matchday at either our permanent bike racks at the northwest corner of the stadium or our temporary bike park outside the Bees Superstore.
Official site security partner, DeterTech, will be at our temporary bike park giving away free SmartWater forensic marking kits and goodie bags to cyclists. Use SmartWater to mark bikes and other valuables with a liquid that identifies items as yours, only visible with UV light. In the event of theft, SmartWater irrefutably ties items back to its owner, with a perfect 100 per cent conviction rate in court since its launch 25 years ago.
E-bike parking is now available for Forest and Voi bikes at our temporary park. Visit our Bike to Brentford page to claim a code for a free 30-minute ride with Forest or 50 per cent off a day pass with Voi.
Our temporary park is staffed at all times and provides storage for items such as helmets and e-bike batteries. The park opens two hours before kick-off and closes one hour after full-time due to a later kick-off. Arrive early to get a free bike maintenance check (first come, first served until kick-off).
For information on cycle routes, visit our Bike to Brentford page. Please also be aware that the Borough of Hounslow has cut service to Lime bikes. More information here.
Parking
We advise you to take public transport to the match where possible.
You can pre-book parking through our website for secure parking on matchday. No reserved parking is available to supporters unless a space has been pre-booked.
Pre-match build-up
Take your seat early to enjoy our pre-match presentation this Saturday, including:
The World Cup of Red and White - vote for your all-time favourite red and white striped Brentford shirt, with a winner crowned at the end of the season. This matchday: 2020/21 v 2013/14 (11.55am)
A pre-match chat with our Brentford Women stars (12pm)
Timings are approximate and subject to change.
BeeOrder - get a free hot drink with any breakfast item
Use BeeOrder to skip the pre-match queues and request food items from other menus across the stadium.
For this matchday, preorder any breakfast item and get a free hot drink.
Access BeeOrder on the Brentford app to pre-order food and drink 72 hours before matchday.
Items ordered on BeeOrder can only be collected pre-match, but you can beat the queues with access to our dedicated BeeOrder collection points.
Our self-service screens remain available to fans pre-ordering food for collection at any time.
Download the Brentford app for iOS or Android here.
20 per cent off all food and drink post-match in The Dugout bar
After the match, The Dugout bar in the south stand will be open to Bees fans to enjoy, with 20 per cent off all food and drink until 3.30pm (doors close at 4pm).
Countdown to kick-off - the timings you need to know
9am: The Hive Superstore opens (closes one hour after full-time)
9am: Box office opens for all matchday enquiries (closes at half-time, open for 30 minutes after full-time)
10am: The Bees Superstore opens (closes at 4pm)
10am: Premium doors open (early bird offers on food and drink until 11am)
10.30am: Temporary bike park outside Bees Superstore opens (closes two hours after full-time)
11am: General admission doors open (early bird offers on food and drink until 11.30am)
12pm: Pitchside chat with Brentford Women
12.30pm: Kick-off
Half-time: Play our penalty kick game to win cash and a £250 Aosom voucher
4pm: The Dugout closes (bar closes at 3.30pm)
Please note our list of items that are not permitted into the stadium, including large bags and suitcases. There are no bag storage facilities at the Gtech Community Stadium.
