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Report an issue with your welcome pack

We understand that some Season Ticket and Premium Seat Holders are yet to receive their Welcome Pack with their Brentford Cards. A few have not received the right card and these cards are being deactivated. If you're a Season Ticket or a Premium Seat Holder and don’t have your Brentford Card yet, please fill in the below form and we will reissue and send you a new pack ahead of our game against Brighton & Hove Albion.