Payments and benefits

What’s included in my Season Ticket?

What are my payment options?

Can I use my ticket credit balance against the price of my Season Ticket renewal?

Will the prices change if Brentford are relegated?

Why is there no Early Bird discount this year?

Safe standing and seat moves

Can I request to move out of the West Stand or Block S100?

I sit in the North, East or South Stand, can I request to move into the proposed safe standing area?

I sit in the North, East or South Stand - I don’t want to move into the proposed safe standing areas but can I request a move elsewhere in the stadium?

Can I move seats within the West Stand (or in S100)?

Are children allowed into the proposed safe standing area in the West Stand and Block S100?

Can I move to the Dugout?

Friends and Family

When purchasing for others in your Friends and Family group, how does it work with Ticket Exchange credit?

I have sold my seat on the Ticket Exchange but I have no credit in my account. Why is this?

I have someone in my Friends and Family group but I am unable to renew their Season Tickets, why is this?

Other

Someone in our group is not renewing and there is a gap in the middle of it, what should we do?

Is there an opportunity for Members to buy Season Tickets?

How do the Club determine what age category I am in?

I’m in the wrong age category, what should I do?

What identification can I use to confirm my date of birth for a concession rate Season Ticket?

Can I renew for my Personal Assistant (or disabled helper) online?

Can I renew in person at the Box Office?

Will I get a new Season Ticket Card next season?

Will there be any more Season Tickets going on sale for the 2022/23 season?