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Ticket News

Tickets for our away trip to Manchester City on sale at 2pm

All My Bees Members will have the chance to purchase tickets at 2pm today on a first-come, first-served basis

18 January 2022

Thomas Frank and The Bees make the trip to Manchester City to face Pep Guardiola’s side on Wednesday 9 February (7.45pm kick-off). All My Bees Members will be able to secure their place for this fixture by logging in to their ticketing account from 2pm today, Tuesday 18 January. Tickets are subject to availability.

Get ready to buy at 2pm

Manchester City are part of the trial for safe standing. Fans who purchase tickets on Level One will be in the Club’s rail seating installation of the Etihad Stadium and will have the opportunity to stand for the duration of the match, should they wish to do so.

*My Bees Membership note: this season, members receive five per cent of all away Match Ticket allocations which will remain separate from the Season Ticket Holders allocation. Don’t forget, My Bees Members must register their interest for the away games they would like to go to. If you do not register your interest, you will not have the opportunity to buy. Register your interest here.

Please note: to get priority access to your Match Tickets you will need to log in to your ticketing account before purchasing. 

Please be aware that all adults will be required to self-declare their COVID certification status prior to this match to validate the ticket purchase.

ON SALE DATES

  • Season Ticket Holders inc. Premium Seat Holders with 3,400+ TAPs: Tuesday 11 January, 2pm (guaranteed opportunity, one per person)
    Tickets will go off sale at 9am on Thursday 13 January

  • A selection of My Bees Members: Tuesday 11 January, 2pm (guaranteed opportunity, one per person)
    Tickets will go off sale at 9am on Thursday 13 January
    We’ll email
    My Bees Members with the highest TAPs that have registered an interest for this away game and will give them the opportunity to buy their ticket. Members can check if they’re successful by logging into their ticketing account hereRegister your interest to the away games

  • Season Ticket Holders inc. Premium Seat Holders with 1,500+ TAPs: Thursday 13 January, 2pm (one per person, subject to availability)
    Tickets will go off sale at 9am on Friday14 January

  • All Season Ticket Holders inc. Premium Seat Holders (subject to availability): Friday 14 January, 2pm (one per person, subject to availability)
    Tickets will go off sale at 9am on Tuesday 18 January

  • All My Bees Members (subject to availability): Tuesday 18 January, 2pm (one per person, subject to availability)

TICKET ACCESS POINTS:

  • 40 TAPS
  • What are TAPs?
  • If you purchase a Match Ticket and do not attend this fixture you will not be awarded any Ticket Access Points.

PRICES

  Adults
22-64
Seniors
over 65

Young Adults
18-21

Juniors
Under 18

Standard £30 £25 £25 £18
Disabled* £22.50 £17 £11 £7

Junior tickets must be purchased with an accompanying adult and will be refused entry into the stadium if attending alone.

Admin fee of £1 per transaction (not per ticket) will apply when booking online and over the phone.

Manchester City are part of the trial for safe standing, fans who purchase tickets on level one will be in the Club’s rail seating installation of the Etihad Stadium and will have the opportunity to stand for the duration of the match, should they wish to do so.

TRAVEL INFO

Coaches will depart from Ealing Road, Brentford TW8 0LN (near the Novotel Brentford).

Departure time: 1.15pm - please arrive promptly as we are not able to wait for late arrivals

No alcohol will be permitted on the coaches.

  Adults Seniors and Juniors
Prices £40 £30

Away coach bookings must be made by 5pm on Friday 4 February.

Terms and Conditions apply.

HOW TO BOOK TICKETS AND COACH TRAVEL

Buy online

available online 7 days a week, 24 hours a day.

  • By phone 0333 005 8521, Monday to Friday, 10am – 5pm
  • In person from the Box Office
    • Monday, Tuesday and Friday: 10am to 5pm
    • Closed on Wednesday
    • Thursday: 10am to 6pm
    • Saturday/Sunday - closed non-matchdays.
    • On all home matchdays, open 2.5 hours before kick-off until half-time and 30 minutes after full time (and 30 minutes after full time).
Note: overseas ticket buyers - tickets will not be sent in the post. Choose ‘Print at Home’ or they will be held for collection on matchday.

ACCESSIBILITY

Carers Tickets - Disabled supporters who are in receipt of a Middle to Higher rate of DLA and/or receipt of enhanced PIP should purchase the relevant ticket (i.e. Adult, Senior, Young Person or under 18), and then contact accessibility@brentfordfc.com to organise a complimentary carer’s ticket. This must be done in the relevant sales window. Please also let us know if you require ambulant or accessible seating and we will do our best to accommodate you.

Wheelchair Spaces – we have limited spaces available so please contact accessibility@brentfordfc.com and we will look allocate you a space along with a carer if required. For away games, the spaces we are allocated are subject to availability with a limited number given to us. Again this must be done in the relevant sales window.

If you have any queries or questions relating to accessibility, please email accessibility@brentfordfc.com

MATCHDAY INFORMATION   

Under 14s

Supporters Under 14 are not allowed to enter the stadium without an Adult (Over 18).  As a result, and in-line with reasonable adjustments, any supporter who is Under 14 must attend with their parent/guardian and are required to pay the prevailing rate for both their seats.  For the avoidance of doubt, this applies to all disabled supporters, whether walking ambulant or who require the use of a wheelchair.

Over 14 and Under 18

Supporters Over 14 and Under 18 can enter the stadium unaccompanied however they are not allowed to be responsible for another supporter.  Only supporters Over 18 can be responsible for a child Under 18

Groups

When visiting with groups of children or young people, it is important that the level of supervision is appropriate to their age group and their needs, which may be very specific. In general, younger children need to be more closely supervised and will require a higher adult to child ratio. The following are the adult to child ratios we recommend you work to when attending an event at Manchester City:

Age 0-2:

1 adult to 3 children

Age 2-3:

1 adult to 4 children

Age 4-8

1 adult to 6 children

Age 9-12:

1 adult to 8 children

Age 13-17

1 adult to 10 children

   

If the group is mixed gender, the supervising staff should also include both male and female supervision wherever possible. The above are in line with NSPCC guidelines, nspcc.org.uk.

AUDIO DESCRIPTIVE COMMENTARY

Complimentary headsets are available to allow blind/partially sighted supporters to enjoy the game, from any seat they choose. Supporters should contact their own club’s Disability Liaison Officer who in turn, can liaise with Manchester City Football Club.  Every effort will be made to accommodate such requests, subject to availability.   All requests need to be submitted by your DLO to Manchester City’s Access Team no later than 48 hours prior to matchday.  Please email access@mancity.com  or call +44(0)161 444 1894 (option 1, option 2, option 2).

SUPPORTER CHARTER

More information can be found online here.


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