Brentford FC is looking to add a Fan Relations and Events Manager to the off-field team. The successful candidate will be responsible for delivering fan and community events as part of the Fan and Community Relations team. They will identify and deliver key fan engagement and retention projects, support local stakeholder engagement work and providing general support for all key Fan and Community Relations initiatives.
Applicants should have previous experience planning and successfully delivering customer or supporter events, ideally within a sporting environment. Candidates should also be prepared to work matchdays, including evenings and weekends, to support key events, as required. Previous experience working with the Premier League/EFL, the FA and/or other football industry organisations is desirable, but not essential.
Candidates will have excellent organisational and project management skills with the ability to work under pressure and to tight deadlines and meet budget constraints. They will develop detailed plans for fan and community events during the season and take the lead on implementing these. These events will include stadium tours, seasonal fan events and visits by schools and other community groups.
The successful candidate will also take the lead on initiatives to gather fan feedback and insights. A good understanding of the football industry is also essential. Full details on the role and how to apply can be seen at Fan Relations and Events Manager Job Description - September 2021.pdf.