Following the latest wave of sales, tickets for Saturday’s Sky Bet Championship Play-Off Final against Swansea City (3pm kick-off) are now sold out.
Further details on how to access Wembley Stadium and the facilities available on the day will be communicated to all ticket holders. All tickets must be collected from the Box Office. Sadly, there is no option for posting tickets. The Box Office is open at Brentford Community Stadium on Thursday and Friday (9am-8pm) for collections of online orders only.
Fewer than 4,000 General Admission tickets were initially allocated to each finalist. We at the Club feel it is unjust that less than two weeks ago, more than 20,000 fans were admitted to the FA Cup Final and advanced discussions were taking place for Wembley to host the Champions League Final with a similar number of fans in attendance. We find it incredulous and unjustifiable that just two weeks later, the Championship Play-Off Final will be restricted to approximately half of that number. We want all Bees fans to be at the Final and it is disappointing that so many of you who would want to be there, will not be able to attend.
The Club listened to both BIAS and Bees United as representatives of our supporters to determine the ticket allocation approach given the low number. Their strong preference was that the tickets for this game should be allocated based on Ticket Access Points (TAPs) as per our Customer Charter and we agreed to move forward with this approach.
We were delighted to confirm yesterday, Wednesday 26 May, that through the combined efforts of the fans, Brentford FC, Swansea City, the EFL, Wembley and the NHS, we managed to obtain a further 1,000 tickets for Bees supporters. These 1,000 tickets per Club were permitted to help in supporting the NHS with a status service trial relating to the free NHS App. Further information on this trial is detailed here.
While we were thrilled to learn that an additional 1,000 Bees fans would be joining us at Wembley, we were faced with an extremely challenging situation in terms of sales windows and ticket distribution; with Saturday on the horizon, we needed to run a process that we could fulfil. We share your anger and frustration and have done everything in our power to ensure as many Bees fans as possible can get to Wembley on Saturday to support the team. The entire ticketing process for the Final has been painful and challenging and we are grateful for your patience and understanding.
We know that many of you will be disappointed at the end of this process, and we are incredibly sad that the team cannot play in front of all our fans who are so deserving of the opportunity. Rest assured that whether you’re in the stands or watching on TV, the players will feel your support and will be giving everything they have, for all of you.