The Club is partnering with a new card and access control partner HID Global as we move to our new stadium. This means our Loyalty Rewards programme from last season therefore finished at the end of July this year.

We have a record of Loyalty Reward points earned by 2019/20 Season Ticket Holders and Members up to the end of July and are working to transfer this balance to your Club Shop account. Those Loyalty Reward points would then remain valid until the end of December 2020 to give you plenty of time to use up your balance. We hope to complete this soon and apologise that this has taken longer than we expected as we know that many of you are hoping to use these points against your purchase of this season’s shirt.

We will be introducing a number of exciting offers throughout the season rather than the standard points system approach and we will share more information on those over the coming weeks.