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Refund process concluded

Money back in accounts now for those that requested Season Ticket refunds for 2020/21 campaign

13 November 2020

Brentford FC are pleased to announce that the refund process for 2020/21 Season Ticket Holders that elected to have their money partially or fully returned to them has been successfully concluded. Season Ticket Holders can expect to see their refunds showing in their bank accounts from Monday, 16 November, dependant on individual banking protocols.* Those that selected Option Two, the 25 percent retained deposit will sit as customer credit and will be applied to a 2021/22 Season Ticket at the time of renewal.

The Club would again like to take this opportunity to thank you all for your continued support through these challenging and unprecedented times. We look forward to welcoming you to our new home as soon as possible. If you need a reminder of the options that were available, these can be seen here.

*If you have not received your partial or full refund by Wednesday, 18 November, please contact

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