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Refunds to be paid after Bolton cancellation

Cheques on way to fans this week

18 February 2020

Fans that bought match and travel tickets for the game against Bolton Wanderers that was called off last April are to receive compensation. The Bees were due to face Bolton in the last away game of the 2018/19 season, but the game was cancelled the night before and not rearranged. Brentford were awarded a 1-0 win.

Now the EFL disciplinary process has concluded, after appeal, Brentford FC have been informed that all fans that submitted receipts for travel tickets that were not used will get their money back. The Club has already refunded match tickets and the Supporters’ Association for coaches booked. Cheques will be sent to fans in the coming days for outstanding amounts.

Jon Varney, Brentford FC Chief Executive, said: “This was a very unfortunate situation that we found ourselves in the middle of and I am pleased it has now been resolved. I am sorry it has taken so long but we had to wait for the disciplinary process to be concluded, then the appeal, before we could be certain as to what our fans would receive. I am grateful to our supporters for their patience.

“We would like to thank the EFL and Bolton for their communication during the process. While it has not been possible to make everything public, due to the ongoing process, we have been kept fully up to date. We wish the new owners at Bolton all the best for the future, everyone at Brentford had the deepest sympathy for the Bolton players and staff for the situation they found themselves in.

“I know from speaking to our football staff that the players always appreciate the following we get away from home. It gives everyone of us involved in the Club a great boost to see so many Brentford fans at away grounds. I am very pleased that we have now refunded this money and we can draw a line under the event and move on to the final stages of this season.”


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