As communicated earlier this week, final plans are in place for the first Brentford match in front of fans at the new stadium to take place this weekend. Our game against Blackburn Rovers on Saturday, 5 December, kick-off 3pm, will be watched live by Bees fans at the stadium, subject to any further changes from the authorities. Details of the process and how we will prioritise entry were sent at the start of the week and all Season Ticket Holders that froze their Season Tickets should have received an email from us on Tuesday or Wednesday.
Fans were either invited to book a place for the game or told when they could expect to attend based on our process. We know that many thousands of fans are desperate to get in to the stadium to watch games as soon as possible. Currently Government regulations restrict us to just 2,000 supporters per match.
Not everyone invited initially booked a place and we have, in the past few hours, given more Season Ticket Holders the chance to join us on Saturday. Those people next on the list received an email today and can book in the same way. In order to ensure that we are full to capacity on Saturday, more emails were sent earlier today than there are tickets available. Any of those fans not able to book in for Blackburn, will be guaranteed access to our home game against Derby County next Wednesday 9 December, kick-off 7.45pm.
The Dugout area is now full and unsuccessful frozen Dugout Season Ticket Holders have been emailed an update. We also have nearly filled our lounges with our Premium Seat holders. Unsuccessful Premium Seat Holders will receive an email update tomorrow.
As a reminder, anyone who lives in an area with tier three Covid-19 restrictions will not be able to attend and fans that replied to our survey last week saying they do not want to attend at the moment have also been excluded. We did have an issue earlier this week in clarifying exactly which supporters live in tier three areas. This is now resolved. We apologise for any anxiety caused while we worked through this process and if you believe you are still affected please email firstname.lastname@example.org.
Supporters booking tickets won’t have to pay now. The pro-rata amount will be payable as part of the renewal process for next season’s Season Ticket (2021/22). Further details on how to access the stadium, what it will be like inside and any parking options available will be sent out soon to those attending.
Please check your email now to see if you can book tickets for our first game. If you are a Season Ticket Holder for the 2020/21 season and have not received your email from the Club, please fill in our online form. If you have any queries, please email us at email@example.com.
We fully appreciate this is a difficult and challenging process and some fans are going to be disappointed and frustrated they are not in the first tranche of attendees. Please be assured we understand and share these frustrations and will do everything in our power to make the process as smooth as possible.
Thank you for your patience and understanding.