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Looking out for fans

Directors on the phone to supporters - A Bees United report

22 April 2020

For the past couple of week, Brentford FC Directors have been calling some of our older fans to make sure they are OK in these unprecedented times. With all but essential movement barred and no football to watch, life could be difficult for many and the Club wants to help. Bees United, the Brentford Supporters' Trust, ran the following piece on their website.

Like many of the best ideas at Brentford it came from a supporter, this time it was from a married couple who are both Bees fans. Bob and Rosie Winstanley phoned club chairman Cliff Crown saying there were some elderly fans who would appreciate a call in these difficult times and they gave him three numbers which he might call. Cliff says ‘that was the catalyst for me and other directors to start making calls, initially to all season ticket holders in their 80s. Having called all of them we began calling supporters in their 70s’. 

Cliff is no stranger to calling fans but normally it is when he and fellow director Nity Raj phone fans who haven’t renewed their season ticket. They and other directors make the calls to try to understand the background, what’s changed for the supporter over the previous 12 months. 

The response to these new lockdown calls has been even more positive. Cliff says ‘People seem to be in remarkably good health, many are happy to chat about the club, to ask about the new stadium. I don’t think you would find a Premier League club doing anything like this’.

Read the rest of the story here.


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