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Statement: Brentford FC to investigate ways to compensate fans after Bolton game

Update from Jon Varney and Thomas Frank after match called off

27 April 2019

Brentford FC are currently investigating ways to compensate fans that bought match and travel tickets for the match against Bolton Wanderers that was called off today. It was announced last night that the game would not take place today and the EFL, this morning, instructed Bolton to play the game and rearrange it as soon as possible. Hundreds of Brentford supporters had bought match tickets and arranged to attend a game today that they may now not see.

Jon Varney, Brentford FC Chief Executive, said: “This is a very unfortunate situation that we have found ourselves in the middle of. I am sure the EFL will investigate thoroughly and will reach a conclusion as soon as they can, but we need to look after our fans. I will be working over the coming days to find ways to compensate those who have had their day spoilt by the game being called off, particularly as it will, I’m sure, be difficult for some to get back up to a rearranged fixture at short notice.”

Thomas Frank, Brentford FC Head Coach, said: “It does not surprise me to hear that hundreds of our fantastic supporters were due to be with us in Bolton today. I am desperately sorry that they will not have a game to watch. I, the players and coaching staff, have immense sympathy for the Bolton players for the situation they have found themselves in and I hope it is resolved. But it is important that our fans are looked after as well.

“The players always appreciate the following we get away from home. It gives us a great boost to see Brentford fans when we come out at away grounds. We look forward to seeing them at our next away game, whenever that will be.”

Jon Varney added: “This situation will continue to develop over the coming days. We are waiting to hear whether the game will be rearranged and, if so, when. Once we know that we can make decisions on the best way our supporters can be compensated, and by who. Almost 400 fans bought from us in advance and I will work with our Ticket Office to assist with refunds for fans that want them. I will also be talking to the Supporters’ Association about the cost of their coach and what we can do if the game is played this week. I will keep our fans updated.”

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