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Your new ticketing account

We’ll be in contact with you via email to activate your account in our new ticketing system

5 April 2018

We recently got in touch with fans that hold an account in the current ticketing system, encouraging them to update their email address(es) as we work through our shift to the Club’s new ticketing partner. During the course of today those fans we previously contacted will receive another email, this one is to direct them to their account in our new ticketing system.

This step is to authenticate accounts and personalise passwords prior to us going on sale with 2018/19 Season Tickets next Tuesday, 10 April. It’s not ideal but we also need them to set up Friends and Family connections, it wasn’t something that we could transfer across in a suitable way.

Simply click on the link provided in the email to be taken to the new website, request a password and then wait for the system generated email* to arrive. We’d encourage those that go through this process to log in with their new password, check personal details and preferences. 

If you have a ticket account with us but didn’t received any emails from us today, please contact our Ticket Office by email at tickets@brentfordfc.com

Thanks for your patience as we work through this change.

Full Terms and Conditions can be found online here. *This email will come from noreply@secutix.com.


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