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Club News

Club Phone lines down this afternoon

Upgrade work will affect telephone system from noon

14 September 2017

The Brentford Football Club telephone system may be down for up to four hours this afternoon as the club goes live with a new, and improved, telephone system.

Supporters will be unable to ring the club offices, ticket office, and club shop from noon today until around 4pm as the club switches service providers. This upgrade work will not affect the club’s website, club shop website, or ticketing site, where tickets for Saturday’s game against Reading remain on sale to previous purchasers

Over the coming weeks, supporters can expect improvements to our telephone network including a bespoke messaging service while queueing, an improved call-back service, and a range of other customer service upgrades. 

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