We are just two weeks away from kicking a ball in the Premier League for the first time in our history. We welcome Arsenal to Brentford Community Stadium on Friday 13 August and Members with 800+ TAPs (Ticket Access Points) are now able to purchase their Match Tickets. If you are part of this group of fans, you have until 9am on Monday, 2 August, to secure your ticket. Please note, tickets are subject to availability as we have more Members with 800+ TAPs than tickets available to buy. Don’t delay, book your tickets early to avoid missing out.
At 10am on Monday, the remaining 50 per cent of Arsenal tickets will be available to all Members yet to purchase their own ticket on a first come first served basis (subject to availability). Today, emails are being sent to My Bees Members who can buy tickets for the game. If you don’t receive an email and/or want to check your TAPS – log in to your Ticketing Account here (or read more here). Please note, details about Ticket Exchange will be released next week.
ON SALE DATES
- My Bees Members with more than 950+ TAPs: Monday 26 July, 1pm (one per person)
Tickets will go off sale at 5pm on Thursday 29 July
- My Bees Members with a lower TAP threshold: Friday 30 July, 10am (one per person, subject to availability)
Please note: TAPs will be confirmed on the day and include members with 950+TAPs who haven't purchased their tickets in the first window)
Tickets will go off sale at 9am on Monday 2 August.
- All My Bees Members: Monday 2 August, 11am (one per person, subject to availability)
100 of these Match Tickets will be available to purchase at the Box Office only. 100 Match Tickets will be offered in pairs via an under 18 Lucky Dip (similar to the process we successfully operated at the 2021 Sky Bet Championship Play-Off Final). Successful Members will be contacted by the Box Office to buy two Match Tickets (including one for a parent/guardian Member).
Fans who became members after the above on-sale date are not able to purchase their tickets online but can purchase their tickets over the phone or in person. Please note, Season Ticket Holders may not get the opportunity to buy tickets for their friends. These tickets may not go on General Sale.
Members need to log in to their ticketing account to get their priority access. Tickets will be sold in line with current Government guidance - should that guidance change ahead of the fixture, all bookings are subject to alteration and we shall contact affected supporters as soon as possible.
TICKET ACCESS POINTS
- 10 TAPs
- What are Ticket Access Points?
- No booking fees apply when buying online or person from the Box Office
- Admin fee of £2.50 per transaction (not per ticket) may apply when booking over the phone.
How to buy tickets
available online 7 days a week, 24 hours a day.
- By phone 0333 005 8521, Monday to Friday, 10am – 5pm
- In person from the Box Office
- Monday, Tuesday and Friday: 10am to 5pm
- Closed on Wednesday
- Thursday: 10am to 7pm
- Saturday/Sunday - closed non-matchdays. On matchdays, open 2.5 hours before kick-off until half-time and 30 minutes after full time (and 30 minutes after full time).
Disabled fans can purchase/request carers tickets by phone 0333 005 8521, or in person at the Box Office (subject to availability). If you have any queries relating to accessibility, please email email@example.com
Disabled supporters who are in receipt of a Middle to Higher rate of DLA and/or receipt of enhanced PIP should purchase the relevant ticket (i.e. Adult, Senior, Young Person or Junior), and then contact the Box Office team to organise a complimentary carer’s ticket.
Supporters with Junior, Young Person and Senior tickets are reminded to bring ID to the stadium in the event of being asked for proof of age when entering the ground. Ages are as follows:
- Young Persons - 18-24 (as of the 1 August)
- Seniors – over 65 (as of the 1 August)
Where a Season Ticket Holder forgets their Brentford Card they will be required to pay a £5 admin fee. Replacement Brentford Cards can be arranged at the Ticket Office. Valid ID must be shown and admin cost of £10 applies.
Disabled supporters who are in receipt of a Middle to Higher rate of DLA and/or receipt of enhanced PIP are required to purchase the relevant ticket (i.e. Adult, Senior, Young Person or Junior), the carer will receive a complimentary ticket.
More information can be found online here.
Note: All tickets are subject to availability and Terms and Conditions of issue apply. The purchase of a ticket constitutes acceptance of these Terms and Conditions and acceptance of the Ground Regulations.