Skip to main content Skip to site footer

Loyalty Rewards

We'd like to reward your loyalty in a way where fans can get something back from the Club which is why we introduced our Loyalty Rewards programme.

1. Get access to earn Loyalty Rewards

Loyalty Rewards are available to Season Ticket Holders and Club Members on their retail, food and beverage purchases.

2. Spend and earn

All you need to do is ensure your Brentford Card is presented when purchasing in person and your Rewards will be added automatically. If you purchase through your Online Shop account, enter the long barcode number at the back of your Brentford Card when finalising your order (under summary). The number of Rewards you will collect with your new order will show above your Loyalty Reward number and ‘apply’ button.

For every £1 a Club Member spends in the Stadium or Online Shop, they’ll earn three Rewards. Season Ticket Holders will earn ten Rewards. 

3. Redeem and save

To redeem your Rewards at the Stadium Shop simply present your Brentford Card at the till and we’ll do the rest. When purchasing online, just enter your barcode number on the back of your Brentford Card before finalising your order (under Summary). It will then show your Loyalty Reward balance which can be redeemed for the full cost or just part of the cost. Each Reward is worth one penny when redeemed. 

We'll keep you informed of how many Loyalty Rewards you have and from time to time we'll even give you exclusive Loyalty Reward offers.

4. The small print

Season Ticket Holders and Club Members will only collect Rewards against the cash value of their order. Rewards can only be redeemed from previous purchases. Loyalty Rewards Terms and Conditions apply. All reward points will expire 6 months after the end of the season. So, for example, all points collected up until 30 June 2019 will expire on 31 December 2019. 

5. Still got more questions?

Frequently Asked Questions can be found online here.