Brentford FC are seeking a Venue Optimisation Executive to join the Commercial Team based at our 27 Great West Road Offices.

The Venue Optimisation Executive will be jointly responsible for delivering stadium venue optimisation primarily across our ticketing function, to include sales and retention across season tickets, memberships, match tickets and group tickets.  Other Venue optimisation campaigns can include, but not limited to, retail promotions and other stadium events or hire opportunities.

The role will be a blend of face to face, telephone and email engagement with our wide fan base, with the emphasis on delivering industry-leading customer service.

The successful candidate will have exposure to a similar role within an outbound sales environment, previous exposure of working within a B2C and B2B sales environment and exposure to a ticketing environment and with ticketing systems. You will have the ability to work proactively and collaboratively with others within the organisation to provide a high-quality ticketing and venue experience as well as strong communication skills both in person, over the phone and via written communications

Previous exposure to different ticketing systems, SecuTix system would be an advantage.

Full details on the role and how to apply can be seen at:

Venue Optimisation Executive.docx